Terms & Conditions

By accessing or using the careup.ai website (www.careup.ai) or any related services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. These Terms apply to all visitors, leads, prospects, and anyone who accesses or uses the website. Use of the careup.ai HMS software product is governed by a separate Software Subscription Agreement entered into between ReapMind Innovations Private Limited and the customer organisation.

The careup.ai website is operated by ReapMind Innovations Private Limited, a company incorporated in India. References to "we", "us", "our", or "careup.ai" in these Terms refer to ReapMind Innovations Private Limited. For queries: legal@careup.ai

Permitted use

You may use this website for lawful purposes only — to learn about careup.ai products and services, to request a demo or brochure, to read our blog, and to contact us.

Prohibited activities

You must not: use the website in any way that violates applicable local, national, or international law or regulation; transmit any unsolicited commercial communication; attempt to gain unauthorised access to any part of the website or its servers; use automated tools to scrape, crawl, or extract content from the website; impersonate any person or entity or misrepresent your affiliation with any person or entity; or introduce malware, viruses, or other harmful code.

Account and form submissions

When you submit a form on our website (demo request, brochure download, contact form), you agree to provide accurate and complete information. We reserve the right to decline or cancel any request if we believe the information provided is inaccurate or submitted in bad faith.

Our content

All content on this website — including text, graphics, logos, icons, images, blog articles, product descriptions, and software — is the property of ReapMind Innovations Private Limited or its content licensors and is protected by applicable intellectual property laws.

Limited licence

We grant you a limited, non-exclusive, non-transferable licence to access and view the content on this website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our prior written consent.

Trademarks

"careup.ai", the careup.ai logo, and related marks are trademarks of ReapMind Innovations Private Limited. You may not use these marks without our prior written permission.

Submitting a demo request or enquiry form on this website does not constitute a contract or binding commitment by either party. careup.ai reserves the right to decline any demo request at its sole discretion. All product demonstrations are subject to availability and are provided for evaluation purposes only.

No medical advice

The content on this website is for informational purposes about our software products only. Nothing on this website constitutes medical advice, clinical guidance, or a substitute for professional healthcare judgment. All clinical decisions must be made by qualified healthcare professionals.

Accuracy of information

We endeavour to keep the information on this website accurate and up to date. However, we make no warranties or representations, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information on it.

Website availability

The website is provided "as is" and "as available". We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the website at any time without notice.

To the fullest extent permitted by applicable law, ReapMind Innovations Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business interruption, arising out of or in connection with your use of this website or its content. In no event shall our total liability to you for all claims arising out of or relating to these Terms or the website exceed INR 10,000 (ten thousand Indian Rupees) or the equivalent in your local currency.

This website may contain links to third-party websites, including our blog partners, regulatory authorities, and industry resources. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Linking to a third-party site does not imply our endorsement of that site or its content.

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

Governing law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Dispute resolution

Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

Users in UAE and Saudi Arabia

We acknowledge that users in the UAE and Saudi Arabia may have rights under local consumer protection and data laws. Nothing in these Terms limits any rights you have under applicable local law that cannot be excluded by contract.

We reserve the right to update these Terms at any time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

For any questions about these Terms, please contact: ReapMind Innovations Private Limited Email: legal@careup.ai Mumbai, Maharashtra, India